Aims & Objectives

• Attract and retain customers by meeting their current and future needs
• Identify the aims and benefits of an ISM audit
• Interpret ISM requirements for audit application
• Plan, conduct and follow-up auditing activities that add real value
• Access the latest auditor techniques and identify appropriate use
• Build stakeholder confidence by managing processes in line with the latest requirements

 Learning Outcomes

• Plan, conduct, report and follow up an ISM audit as a Lead Auditor
• Identify the purpose and benefits of a management system
• Explain the role and the responsibilities of the Lead Auditor
• Expand the audit principles in relation to ISM code and the verification for certification

Who should attend?

• People involved in the audit process
• People who wish to become competent ISM Lead Auditors
• Management Representatives
• Quality managers & Directors
• Consultants
• Designated Persons Ashore (DPAs) and assistants

Relative conventions:

• ISO 19011:2011 - Guidelines for auditing management systems
• ISM code

Prerequisite skills & knowledge: Basic Knowledge of ISO standards, ISM management systems and auditing process

Available in-house/distant learning? Yes

Created by: LiberoAssurance Continuous Professional Development Training Centre Level 1 - Accredited by Univab

ISM Knowledge before audits

Company Verification, Review and Evaluation

• ISM Code Requirements
• Review of Safety Management System (SMS)
• Internal Audits Intervals Keys Issues
• Internal Audit?at which extent?
• Internal Audit, why?
• Internal Audit before an External audit
• What about DPA and Audits
• Company & Ship's Comparison
• Persons Responsible for Audits

Certification and Verification

• Certification & Periodical Verification (para 13 ISM Code)
• Interim Certification requirements (para 14 ISM Code)
• Comments on para 14 ISM Code

Verification Requirements

• ISM Code Requirements
• Verification by Administrations or Recognized Organizations (ROs)
• Effective enforcement by Administrations with Verification
• What Administrations should consider during verification
• Objective Evidences from facts and Records
• Tools for Verification/Certification should be
• Certification and verification activities
• Interim verification
• Initial Verification
• Annual verification of Document of Compliance
• Intermediate verification of Safety Management Certificates
• Renewal verification
• Additional Verification

Safety management audits

• Safety management audits overview
• Application for audit
• Preliminary review (Document review)
• Preparing the audit
• Executing the audit
• Preparing the audit report
• Corrective action follow-up
• Company responsibilities
• Responsibilities of the Organization (or Flag) performing certification
• Requirements for the Organization performing   Certification
• Standards of competence for auditors

Forms of Certificates

Marine Management System Lead Auditor

Audit Overview

• What is an audit?
• Why Audit?
• Audit Types
• Difference between Internal and Lead Auditor

Audit Steps

• Performing audit activities
• Audit Plan
• Developing Checklists
• Opening Meeting
• Conducting the Audit
• Recording Results
• Non-Conformities & Non-Compliances
• Closing Meeting (s)
• Audit Report
• Audit follow-up

Audit Programme

• Establishing the Audit programme objectives
• Identifying and evaluating audit programme risks and opportunities
• Process flow for the management of an audit programme
• Process flow for Collecting & Verifying Information
• Audit programme Implementation
• Monitoring audit programme
• Improving audit programme 

Accreditation & Certification

• Accreditation & Certification Bodies
• Certification Process

Auditor's Performance

• Auditor’s Quality
• The Auditors Code of Conduct
• Auditor Characteristics
• Auditor's personal behaviour
• Auditee’s conduct
• Selecting the audit team members
• Skills of audit team leaders
• How to evaluate an Auditor
• Audit Process
• Maintaining and improving auditor competence
• Auditors – IACS/Class  Guidance
• Auditor’s Experience – IACS/Class  Guidance

Psychological factors during an audit

• Attitudes and relationships
• Obstacles & communication
• Space & Time issues
• Body language
• Cultural factors
• Principles of Listening & Auditing
• The  Interview 
• Audit tips & techniques
• Tips to trained auditor
• Question Techniques
• Competence of the audit programme manager

Teaching Methods

• Detailed seminar presentations (available for download)
• Terms and definitions
• No. of slides: 257
  

Resources

• Reading lists and resources available in the presentations

Study time allocation

• Private study hours: 30
  
• Trainer contact hours: Availability and competence of instructors upon request
• Enrolment duration: 90 days (starting from date of purchase)

Credits

• CPD Points: 30
  
• ECTS/ECVET Points: 1.0