Internal Auditor ISO 9001:2015

ISO 9001 Internal audits provide a number of important services to company management and can be applied effectively to all types of organization. In terms of quality management, internal audits help organizations to detect and prevent issues, test internal control, and monitor compliance with the company’s quality policy and ISO 9001 standard.

Expand your ability to effectively conduct internal audits and train your company’s auditors to meet the requirements of the ISO 9001 Quality Management System's standard with our Internal Auditor ISO 9001 training course.

This course, designed by LiberoAssurance Training team, provides all the necessary knowledge for ISO 9001 QMS and the audit methodology applied to this standard.

Course Overview
Course Outline
Learning and Teaching
Assessment and Certification

Aims & Objectives

Identify the key requirements and benefits of ISO 9001:2015
Manage quality and drive continual improvement
Take steps to ensure that quality is at the heart of your organization
Attract and retain customers by meeting their current and future needs better
Identify the aims and benefits of an ISO 9001:2015 audit
Interpret ISO 9001:2015 requirements for audit application
Plan, conduct and follow-up auditing activities that add real value
Grasp the application of risk-based thinking, leadership and process management
Access the latest auditor techniques and identify appropriate use
Build stakeholder confidence by managing processes in line with the latest requirements

Learning Outcomes

Having successfully completed this course you will be able to:

Learn the importance and benefits of an ISO 9001:2015 QMS
Understand the key requirements, terms and definitions of ISO 9001:2015 and its structure, which incorporates the Annex SL common framework for management system standards
Grasp the main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and the 7 management principles
Enhance skills to conduct effective audits in any auditing situation
Identify easier opportunities to improve the QMS of your company
Plan, conduct, report and follow up an internal audit in accordance with ISO 19001
Understand the role of an auditor to plan, conduct, report and follow up an audit in accordance with ISO 19001
Establish and plan the activities of an audit team
Communicate effectively with the auditee and audit client
Organise and direct audit team members

Who should attend?

Quality personnel
Management representatives
Appointed auditors
QMS consultants
Those who wish to understand ISO 9001 and its application
Anyone involved in the planning, implementing, maintaining, supervising, or auditing of an ISO 9001:2015 QMS
Anyone interest in QMS requirements and audit procedures

Prerequisite skills & knowledge: None required

Available in-house/distant learning? Yes

Created by: LiberoAssurance Continuous Professional Development Training Centre Level 1 - Accredited by Univab

Part A Contents: ISO 9001:2015 Awareness

General

Introduction
Scope
Normative references
Terms and definitions

Context of organisation

Understanding the organisation and its context
Understanding the needs and expectations of interested parties
Determining the scope of the quality management system

Leadership

Leadership and commitment
Policy
Organizational roles, responsibilities and authorities

Planning

Actions to address risks and opportunities
Quality objectives and planning to achieve them
Planning of changes

Support

Resources
Competence
Awareness
Communication
Documented information

Operation

Operational and planning control
Requirements for products and services
Design and development of products and services
Control of externally provided processes, products and services
Productions and service provision
Release of products and services
Control of nonconforming outputs

Performance evaluation

Monitoring, measurement, analysis and evaluation
Internal audit
Management review

Improvement

General
Nonconformity and corrective action
Continual Improvement

Part B Contents: ISO 9001:2015 Internal Auditor

Overview

What is an Audit?
Why Audit?
Tips to trained internal auditor

Quality Management System Audit

Types of Audits
Principles of auditing
Scheduled and unscheduled Audits
What to Audit – Technical Audit
Steps involved in internal audit
Scope of audit
Frequency of audit
Internal Audit process

Auditing tips & techniques

The Auditor's Six Friends
Question Technique
Questioning Technique
Types of Questions in interviews
Competence of the person managing the audit programme

Auditor's performance

Auditor’s Quality
The Auditors conduct
Auditor’s Code Conduct
Auditor Characteristics
Auditor's personal behavior
Selecting the audit team members
Auditee’s conduct

Exam & Certification

Exam for ISO 9001:2015 Internal Auditor
ISO 9001:2015 Internal Auditor Certificate

Teaching Methods

Detailed seminar presentations (Available for download)
Terms and definitions
No. of Slides : 182

Resources

Reading lists and resources available in presentations

Study time allocation

Private study hours: 22
Trainer contact hours: Availability and competence of instructors upon request
Enrolment duration: 90 days (starting from date of purchase)

Credits

CPD Points: 22
ECTS/ECVET Points: 0.7

Assessment methods	Hours	% contribution to final mark	% Minimum passing grade
Exam for ISO 9001:2015 Internal Auditor	1	100	60
Outcomes/Certificates	On successful completion of the course assessment, participants will be issued with a ‘Certificate of Attainment’

   Non conformities - Real Examples
   Audit checklist
   Online examination-3 Attempts
   100% Online course
   CPD Accredited eCertificate – Global acceptance
   Downloadable course material
E-learning Mobile App
   Enrolment: 3 months
   Flexible schedule
   Language: English