1. Introduction
1.1 What is Harassment
1.2 What is Bullying
2. Discrimination at work
2.1 What discrimination means
2.2 How and when discrimination can happen
2.3 Vicarious liability
2.4 Direct discrimination
2.5 Indirect discrimination
2.6 If you have been discriminated against at work
2.7 Harassment
2.8 Victimisation
3. Bullying
3.1 Definition and types of bullying
3.2 Characteristics of bullying
3.3 Effects of bullying
3.4 Dark triad and bullying
3.5 Projection and bullying
3.6 Emotional intelligence and bullying
3.7 Context of bullying
3.8 Prevention
3.9 Responses
4. Handling bullying and discrimination
4.1 Approaching a complaint
4.2 Informal complaints
4.3 Formal complaints
4.4 Supporting employees
4.5 After handling a complaint
4.6 Making a claim to an employment tribunal
5. Mediation at work
5.1 What mediation is and how it can help
5.2 Introducing mediation at work
6. Questions about discrimination at work
6.1 Asking your employer
6.2 Answering your employee
7. Talking to your employer about a problem
7.1 How to raise a problem
7.2 Informal meetings
8. Measures to eliminate harassment and bullying
9. Communication and awareness
10. MLC 2006 New Amendments
10.1 Seafarer complaints
10.2 Standard A4.2.1 – Shipowner’s Liability
10.3 Standard A4.2.2 – Treatment of Contractual Claims
10.4 Appendices A4-1 and B4-1
10.5 Changes to DMLC part I & II
10.6 Latest MLC Requirements
10.7 Some Reference Documents & Links
11. STCW Requirements for Harassment and Bullying
11.1 Results of MSC 107 & 108 in respect Harassment & Bullying
11.2 New STCW requirements (Table A-VI/1-4 in part A of the STCW Code)
12. Appendices
12.1 Example Company Policy on Harassment and Bullying
12.2 Case studies
12.3 Sample Complain form
Exam & Certification
- Exam on H & B course
-
H & B Certificate