Aims & Objectives

• Attract and retain customers by meeting their current and future needs
• Identify the aims and benefits of an ISM audit
• Interpret ISM requirements for audit application
• Plan, conduct and follow-up auditing activities that add real value
• Access the latest auditor techniques and identify appropriate use
• Build stakeholder confidence by managing processes in line with the latest requirements

Learning Outcomes

A trainee successfully completing this course will be able to:

• Plan, conduct, report and follow up an ISM audit
• Identify the purpose and benefits of a management system
• Explain the role and the responsibilities of the Internal Auditor
• Expand the audit principles in relation to ISM code and the verification for certification.

Who should attend?

• People involved in the internal audit process
• People who wish to become competent ISM Internal Auditors
• Management Representatives
• Quality managers
• Directors
• Consultants
• Designated Persons Ashore (DPAs) and assistant DPAs

Relative conventions:

• ISO 19011:2011 - Guidelines for auditing management systems
• ISM code

Prerequisite skills & knowledge: Basic Knowledge of ISO standards, ISM management systems and auditing process

Available in-house/distant learning? Yes

Created by: LiberoAssurance Continuous Professional Development Training Centre Level 1 - Accredited by Greek Ministry of Education & Religious Affairs Accreditation No. 2101338

Part A: Internal Auditor

Overview

• What is an Audit?
• Why Audit?
• Tips to trained internal auditor

Quality Management System Audit

• Types of Audits
• Principles of auditing
• Scheduled and unscheduled Audits
• What to Audit – Technical Audit
• Steps involved in internal audit
• Scope of audit
• Frequency of audit
• Internal Audit process

Auditing tips & techniques

• The Auditor’s Six Friends
• Question Technique
• Questioning Technique
• Types of Questions in interviews
• Competence of the person managing the audit programme

Auditor’s performance

• Auditor’s Quality
• The Auditors conduct
• Auditor’s Code Conduct
• Auditor Characteristics
• Auditor's personal behaviour
• Selecting the audit team members
• Auditee’s conduct

Case Studies

• Internal audit example

Part B: ISM Code Audit, Certification & Verification

Company verification, review and evaluation

• Review of Safety Management System (SMS)
• Internal Audits Intervals Key Issues
• Internal Audit? at which extent?
• Internal Audit Why?
• Internal audit before an external audit
• What about DPA and Audits?

Certification and verification

• Requirements for SMC, DoC
• Comments on the requirements

Interim certification

• ISM Code Requirements
• Comments on the requirements

Verification

• Audit report
• Corrective action follow-up
• More Company responsibilities pertaining to safety management audits
• Responsibilities of the Organization (or Flag) performing the ISM Code certification
• Standards of Management for the Organization performing Certification
• Qualification Arrangements
• Certification Procedures & Instructions
• Responsibilities of the verification team & Lead Auditor
• More Guidance for Certification / Verifications
• Standards for Auditors
• Standards of Competence for Auditors

Forms of certificates

• Document of Compliance
• Safety Management Certificate
• Interim Document of Compliance
• Interim Safety Management Certificate

Teaching Methods

• Detailed seminar presentations (available for download)
• Terms and definitions
• No. of Slides: 141

Resources

• Reading lists and resources available in the presentations

Study time allocation

• Private study hours: 17
  
• Trainer contact hours: Availability and competence of instructors upon request
• Enrolment duration: 90 days (starting from date of purchase)

Credits

• CPD Points: 17
  
• ECTS/ECVET Points: 0.6