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Internal Auditor ISO 9001:2015


ISO 9001 Internal audits provide a number of important services to company management and can be applied effectively to all types of organization. In terms of quality management, internal audits help organizations to detect and prevent issues, test internal control, and monitor compliance with the company’s quality policy and ISO 9001 standard.

 

Expand your ability to effectively conduct internal audits and train your company’s auditors to meet the requirements of the ISO 9001 Quality Management System's standard with our Internal Auditor ISO 9001 training course.

 

This course, designed by LiberoAssurance Training team, provides all the necessary knowledge for ISO 9001 QMS and the audit methodology applied to this standard.

 

Aims & Objectives
  • Identify the key requirements and benefits of ISO 9001:2015
  • Manage quality and drive continual improvement
  • Take steps to ensure that quality is at the heart of your organization
  • Attract and retain customers by meeting their current and future needs better
  • Identify the aims and benefits of an ISO 9001:2015 audit
  • Interpret ISO 9001:2015 requirements for audit application
  • Plan, conduct and follow-up auditing activities that add real value
  • Grasp the application of risk-based thinking, leadership and process management
  • Access the latest auditor techniques and identify appropriate use
  • Build stakeholder confidence by managing processes in line with the latest requirements

 

Learning Outcomes

Having successfully completed this course you will be able to:

  • Learn the importance and benefits of an ISO 9001:2015 QMS
  • Understand the key requirements, terms and definitions of ISO 9001:2015 and its structure, which incorporates the Annex SL common framework for management system standards
  • Grasp the main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and the 7 management principles
  • Enhance skills to conduct effective audits in any auditing situation
  • Identify easier opportunities to improve the QMS of your company
  • Plan, conduct, report and follow up an internal audit in accordance with ISO 19001
  • Understand the role of an auditor to plan, conduct, report and follow up an audit in accordance with ISO 19001
  • Establish and plan the activities of an audit team
  • Communicate effectively with the auditee and audit client
  • Organise and direct audit team members

 

Who should attend?
  • Quality personnel
  • Management representatives
  • Appointed auditors
  • QMS consultants
  • Those who wish to understand ISO 9001 and its application
  • Anyone involved in the planning, implementing, maintaining, supervising, or auditing of an ISO 9001:2015 QMS
  • Anyone interest in QMS requirements and audit procedures

 

Prerequisite skills & knowledge: None required

 

Created by: LiberoAssurance Training team

 

Part A Contents: ISO 9001:2015 Awareness

General
  • Introduction
  • Scope
  • Normative references
  • Terms and definitions
Context of organisation
  • Understanding the organisation and its context
  • Understanding the needs and expectations of interested parties
  • Determining the scope of the quality management system
Leadership
  • Leadership and commitment
  • Policy
  • Organizational roles, responsibilities and authorities
Planning
  • Actions to address risks and opportunities
  • Quality objectives and planning to achieve them
  • Planning of changes
Support
  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented information
Operation
  • Operational and planning control
  • Requirements for products and services
  • Design and development of products and services
  • Control of externally provided processes, products and services
  • Productions and service provision
  • Release of products and services
  • Control of nonconforming outputs
Performance evaluation
  • Monitoring, measurement, analysis and evaluation
  • Internal audit
  • Management review
Improvement
  • General
  • Nonconformity and corrective action
  • Continual Improvement

 

Part B Contents: ISO 9001:2015 Internal Auditor

Overview
  • What is an Audit?
  • Why Audit?
  • Tips to trained internal auditor
Quality Management System Audit
  • Types of Audits
  • Principles of auditing
  • Scheduled and unscheduled Audits
  • What to Audit – Technical Audit
  • Steps involved in internal audit
  • Scope of audit
  • Frequency of audit
  • Internal Audit process
Auditing tips & techniques
  • The Auditor's Six Friends
  • Question Technique
  • Questioning Technique
  • Types of Questions in interviews
  • Competence of the person managing the audit programme
Auditor's performance
  • Auditor’s Quality
  • The Auditors conduct
  • Auditor’s Code Conduct
  • Auditor Characteristics
  • Auditor's personal behavior
  • Selecting the audit team members
  • Auditee’s conduct
Case Study
  • Internal audit example

 

Exam & Certification

  • Exam for Part A ISO 9001:2015 Awareness
  • Exam for Part B ISO 9001:2015 Internal auditor
  • ISO 9001:2015 Awareness & Internal Auditor Certificate
Teaching Methods
  • Detailed seminar presentations (Available for download)
  • Terms and definitions
  • No. of Slides : 181

 

Resources
  • Reading lists and resources available in presentations

 

Study time allocation
  • Private study hours: 22
  • Trainer contact hours: Availability and competence of instructors upon request
  • Enrolment duration: 90 days (starting from date of purchase)
Credits
  • CPD Points: 22
  • ECTS/ECVET Points: 0.7

 

Assessment methods

Hours

% contribution to final mark

% Minimum passing grade

Exam for ISO 9001:2015 Awareness

1

50

60

Exam for ISO 9001:2015 Internal Auditor

1

50

60

Outcomes/Certificates

On successful completion of the course assessment, participants will be issued with a ‘Certificate of Attainment’

 

Accreditation by EOPPEP


LiberoAssurance has been accredited as a Continuous Professional Development Training Centre Level 1 by the National Organisation for the Certification of Qualifications & Vocational Guidance (EOPPEP).

EOPPEP is the statutory body for the development and implementation of the Hellenic Qualifications Framework (NQF) in correspondence with the European Qualifications Framework (EQF). EOPPEP is the National Coordination Point for EQF in Greece (NCP).

 

Approved courses by the Central Greece University of Applied Sciences


LiberoAssurance in cooperation with the Central Greece University of Applied Sciences offers approved courses. All participants have the option to receive double certification from the University and LiberoAssurance Training Centre.

The University of Applied Sciences of Central Greece and LiberoGroup have agreed to develop a research project the purpose of which is education, lifelong learning and specialisation of persons, to facilitate their induction in the labour market using e-learning and traditional methods of training. The ultimate aim of this cooperation is the development of a post-graduate programme in collaboration with other Academic Institutions and Ministries.

 

Accreditation by IAS and E.S.Y.D


LiberoAssurance has been accredited by the Hellenic Accreditation System (E.SY.D) which has been appointed as the National Accreditation Body of Greece.

LiberoAssurance has been accredited by the International Accreditation Service (IAS) one of the leading accreditation bodies in the United States.

 

 

 

Libero Assurance Certificate

Libero Assurance & University Certificate

 

View LiberoAssurance Certificate

View LiberoAssurance & University Certificate


150,00 €



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