ISO 9001:2015 QMS Awareness

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ISO 9001:2015 QMS Awareness

In a highly competitive and demanding industry, ensuring sustainability and acquiring a competitive advantage is a challenging task for most businesses. ISO 9001 Quality Management System (QMS) is a globally recognised standard and has proven to be vastly beneficial for all types of organizations regardless of their size.

Apply the key principles and enhance your organizational performance, improve customer satisfaction, ensure high product quality, and build a stronger image for your company with our ISO 9001:2015 QMS Awareness training course.

This course is designed for those who wish to gain a thorough understanding of ISO 9001:2015 Standard requirements and the advantages of implementing a management system in line with ISO 9001.

Course Overview
Course Outline
Learning and Teaching
Assessment and Certification

Aims & Objectives

Identify the key requirements and benefits of ISO 9001:2015
Manage quality and drive continual improvement
Take steps to ensure that quality is at the heart of your organization
Attract and retain customers by meeting their current and future needs better
Grasp the application of risk-based thinking, leadership and process management
Build stakeholder confidence by managing processes in line with the latest requirements

Learning Outcomes

Having successfully completed this course you will be able to:

Learn the importance and benefits of an ISO 9001:2015 QMS
Understand the key requirements, terms and definitions of ISO 9001:2015 and its structure, which incorporates the Annex SL common framework for management system standards
Grasp the main concepts such as risk-based thinking, process approach and Plan-Do-Check-Act cycle

Who should attend?

Quality executives/managers
Top management / management representatives
QMS consultants
Those who wish to understand ISO 9001 and its application
Anyone involved in the planning, implementing, maintaining, supervising, or auditing of an ISO 9001:2015 QMS
Those who must be informed about legal requirements and ISO 9001 conformance
Those starting their career in quality management

Prerequisite skills & knowledge: None required

Available in-house/distant learning? Yes

Created by: LiberoAssurance Continuous Professional Development Training Centre Level 1 - Accredited by Univab

Part A Contents: Introduction, QMS Benefits, Clauses 0-3, Context of Organisation, Leadership, Planning

Introduction

QMS Benefits

Clauses 0-3

Scope
Normative references
Terms and definitions

Context of organisation

Understanding the organisation and its context
Understanding the needs and expectations of interested parties
Determining the scope of the quality management system
Quality management system and its processes

Leadership

Leadership and commitment
Policy
Organizational roles, responsibilities and authorities

Planning

Actions to address risks and opportunities
Quality objectives and planning to achieve them
Planning of changes

Part B Contents: Support, Operation, Performance evaluation, Improvement

Support

Resources
Competence
Awareness
Communication
Documented information

Operation

Operational and planning control
Requirements for products and services
Design and development of products and services
Control of externally provided processes, products and services
Productions and service provision
Release of products and services
Control of nonconforming outputs

Performance evaluation

Monitoring, measurement, analysis and evaluation
Internal audit
Management review

Improvement

General
Nonconformity and corrective action
Continual Improvement

Exam & Certification

Exam on ISO 9001:2015 QMS Awareness
“ISO 9001:2015 Quality Management System Awareness” Certificate

Teaching Methods

Detailed seminar presentations (available for download)
Terms and definitions
No. of slides: 93

Resources

Reading lists and resources available in presentations

Study time allocation

Private study hours: 12
Trainer contact hours: Availability and competence of instructors upon request
Enrolment duration: 90 days (starting from date of purchase)

Credits

CPD Points: 12
ECTS/ECVET Points: 0.4

Assessment methods	Hours	% contribution to final mark	% Minimum passing grade
Exam for ISO 9001:2015 Quality Management System Awareness	1	100	60
Outcomes/Certificates	On successful completion of the course assessment, participants will be issued with a ‘Certificate of Success’

   100% Online course
   CPD Accredited eCertificate – Global acceptance
   Downloadable course material
   E-learning Mobile App
   Enrolment: 3 months
   Flexible schedule
   Language: English