Human Element - Performance

This course describes the main Human Element Performance for the persons onboard and ashore that must be considered in order the trainees to be able, using the gained input, to:

Define performance management and describe the importance of performance management.
Define performance appraisal and identify the uses of performance appraisal.
Describe the performance appraisal process.
Identify the various performance criteria (standards) that can be established.
Identify who may be responsible for performance appraisal and the performance period.
Identify the various performance appraisal methods.
List the problems that have been associated with performance appraisal.

CHAPTER OBJECTIVES

Implement the last part of the course which is the “Competencies Matrix”.

Expand your knowledge on the Human Element in Shipping and

Implement the proposed “Competencies Matrix” on board and ashore.

The course is divided into the following parts:

The course material
Exams & Certification: Receive your “Human Element Performance” Certificate upon successful exam completion.

Course Overview
Course Outline
Learning and Teaching
Assessment and Certification

Aims & Objectives

To significantly enhance maritime safety and the quality of the marine environment by addressing human element issues to improve performance
To be able to decide the methods used and requirements for the selection of the personnel on board and ashore
To have in place a structured approach for the proper consideration of human element performance
To provide material to educate seafarers to increase their knowledge and awareness of the impact of human element issues on safe ship operations, to help them do the right thing

Learning Outcomes

Having successfully completed this course you will be able to:

Implement a system for your company for proper use of the human element
Evaluate the performance of your personnel onboard and ashore

Who should attend?

Designated Persons
Operation Managers
Technical Managers
Crew Managers
Crew Department assistants including crew (officers and seafarers)
Responsible persons for training personnel and officers
Personnel involved in matters of recruitment of qualified and competent personnel

Relative conventions: STCW 2010, MLC 2006, Marpol, ISM, ISPS codes

Prerequisite skills & knowledge:

Basic knowledge on STCW 2010, ISM, ISPS, MLC 2006

Available in-house/distant learning? Yes

Created by: LiberoAssurance Continuous Professional Development Training Centre Level 1, Accredited by UNIVAB

Chapter 1: Performance Generics

1.1 Objectives of Training Program

1.2 About Performance Evaluation

1.3 Performance Management

1.4 Performance Evaluation Process

1.5 Key Performance Indicators (KPI) & Key Result Areas (KRA)

Chapter 2: Goal Setting

2.1 Goal and Plans

2.2 Types of goals and plans

2.3 Setting Personal Goals

2.4 Setting Business Goals

2.5 S.M.A.R.T Goals

2.6 Goal achievement steps

Chapter 3: Performance Measurement

3.1 Outline

3.2 Performance Measurement

3.3 Appraisal Methods

3.4 Guidelines for Effective Appraisal Interview

3.5 Performance Raters

3.6 Performance Feedback

3.7 Simplest Process

3.8 Examples of Rating Scales

Chapter 4: Conducting Performance Evaluations

4.1 Performance Evaluation Stages

4.2 Performance Appraisal Period

4.3 Appraisal Responsibilities

4.4 Appraisal Problems

4.5 Appraisal Documentation

Chapter 5: Appraisal Process

5.1 Essence/Purpose

5.2 How it works

5.3 Tier – 1 Performance Area

5.4 Tier – 1 Performance Matrix

5.5 Tier – 2 Managerial Dimensions

5.6 360 Degree Appraisal for Managers and above

5.7 Performance Diary

5.8 Performance Appraisal

5.9 Case Study – 1 about ABC a brief overview

Chapter 6: Tips for Performance Measurement

6.1 Ten Biggest Mistakes People make in Performance Appraisal

6.2 Tips for Performance Measurement

6.3 Reasons Appraisal Programs Fail

6.4 Training Raters

6.5 Performance Measurement as a Process

Chapter 7: IMO & Human Resources In Shipping

7.1 Human Resources in Shipping

7.2 Requirements of Seafarers

Exam & Certification

Exam on “Human Element Performance”
“Human Element Performance” Certificate

Teaching Methods

Detailed seminar presentations
Terms and definitions
No. of Slides: 149

Resources

Reading list & Resources available in the presentations

Study time allocation

Private study hours: 18
Period of enrolment: 90 days
Trainer contact hours: Availability and competence of instructors upon request

Credits

CPD Points: 18
ECTS/ECVET Points: 0.6

Assessment methods	Hours	% contribution to final mark	% Minimum passing grade
Exam on Human Element - Performance	1	100	60
Outcomes/Certificates	On successful completion of the course assessment, participants will be issued with a ‘Certificate of Success’

100% Online course
   CPD Accredited eCertificate – Global acceptance
   Downloadable course material
   E-learning Mobile App
   Enrolment: 3 months
   Flexible schedule
   Language: English

170,00 € each

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