Chapter 1: Performance Generics
1.1 Objectives of Training Program
1.2 About Performance Evaluation
1.3 Performance Management
1.4 Performance Evaluation Process
1.5 Key Performance Indicators (KPI) & Key Result Areas (KRA)
Chapter 2: Goal Setting
2.1 Goal and Plans
2.2 Types of goals and plans
2.3 Setting Personal Goals
2.4 Setting Business Goals
2.5 S.M.A.R.T Goals
2.6 Goal achievement steps
Chapter 3: Performance Measurement
3.1 Outline
3.2 Performance Measurement
3.3 Appraisal Methods
3.4 Guidelines for Effective Appraisal Interview
3.5 Performance Raters
3.6 Performance Feedback
3.7 Simplest Process
3.8 Examples of Rating Scales
Chapter 4: Conducting Performance Evaluations
4.1 Performance Evaluation Stages
4.2 Performance Appraisal Period
4.3 Appraisal Responsibilities
4.4 Appraisal Problems
4.5 Appraisal Documentation
Chapter 5: Appraisal Process
5.1 Essence/Purpose
5.2 How it works
5.3 Tier – 1 Performance Area
5.4 Tier – 1 Performance Matrix
5.5 Tier – 2 Managerial Dimensions
5.6 360 Degree Appraisal for Managers and above
5.7 Performance Diary
5.8 Performance Appraisal
5.9 Case Study – 1 about ABC a brief overview
Chapter 6: Tips for Performance Measurement
6.1 Ten Biggest Mistakes People make in Performance Appraisal
6.2 Tips for Performance Measurement
6.3 Reasons Appraisal Programs Fail
6.4 Training Raters
6.5 Performance Measurement as a Process
Chapter 7: IMO & Human Resources In Shipping
7.1 Human Resources in Shipping
7.2 Requirements of Seafarers
Exam & Certification
- Exam on “Human Element Performance”
- Human Element Performance” Certificate