Aims & Objectives

• Identify the key requirements and benefits of ISO 10003:2007
• Manage quality and drive continual improvement
• Take steps to ensure that quality is at the heart of your organization
• Attract and retain customers by meeting their current and future needs better
• Identify the aims and benefits of an ISO 10003:2007 audit
• Interpret ISO 10003:2007 requirements for audit application
• Plan, conduct and follow-up auditing activities that add real value
• Grasp the application of risk-based thinking, leadership and process management
• Access the latest auditor techniques and identify appropriate use
• Build stakeholder confidence by managing processes in line with the latest requirements

Learning Outcomes

Having successfully completed this course you will be able to:

• Learn the importance and benefits of an ISO 10003:2007 QMS
• Understand the key requirements, terms and definitions of ISO 10003:2007 and its structure, which incorporates the Annex SL common framework for management system standards
• Grasp the main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and the 7 management principles
• Enhance skills to conduct effective audits in any auditing situation
• Identify easier opportunities to improve the QMS of your company
• Plan, conduct, report and follow up an internal audit in accordance with ISO 110003
  
• Understand the role of an auditor to plan, conduct, report and follow up an audit in accordance with ISO 110003
  
• Establish and plan the activities of an audit team
• Communicate effectively with the auditee and audit client
• Organise and direct audit team members

Who should attend?

• Quality personnel
• Management representatives
• Appointed auditors
• QMS consultants
• Those who wish to understand ISO 10003 and its application
• Anyone involved in the planning, implementing, maintaining, supervising, or auditing of an ISO 10003:2007 QMS
• Anyone interest in QMS requirements and audit procedures

Prerequisite skills & knowledge: None required

Created by: LiberoAssurance Continuous Professional Development Training Centre Level 1 - Accredited by Greek Ministry of Education & Religious Affairs                   Accreditation No. 2101338

Part A Contents: ISO 10003:2007 QMS Awareness

Teaching Methods

• Detailed seminar presentations
  
• Terms and definitions
• No.of Slides: 181

Resources

• Reading lists and resources available in presentations

Study time allocation

• Private study hours: 22
  
• Trainer contact hours: Availability and competence of instructors upon request
• Enrolment duration: 90 days (starting from date of purchase)

Credits

• CPD Points: 22
  
• ECTS/ECVET Points: 0.7